SBI CSP Information | Customer Service Point Guide
SBI Notification

About SBI CSP

Complete Guide – Costs, Commissions, Targets & Resources

What is SBI CSP?

SBI CSP (Customer Service Point) is a banking service delivery model where SBI appoints Business Correspondents (BCs) to provide basic banking facilities in remote and unbanked areas where opening a full branch is not viable.

As a CSP operator, you act as a mini bank branch – offering services like account opening, cash deposits, withdrawals, money transfers, insurance enrollment, and government scheme registrations.

Account Opening Cash Deposit/Withdrawal Fund Transfer AEPS Insurance PMJJBY / PMSBY / APY Balance Inquiry Bill Payment

SBI Kiosk Web Services (Updated 2026)

💳 Banking Services

  • Cash Deposit
  • Cash Withdrawal
  • Fund Transfer
  • Balance Enquiry
  • Mini Statement
  • Money Transfer
  • Transaction History

📘 Passbook Services

  • Update Passbook
  • Acknowledge Passbook Allotment
  • Return Passbook to Branch
  • Map Barcode / Passbook
  • Issue Passbook to Customer

🏦 Loan Services

  • Loan Deposit
  • View Loan Data Collection
  • JanSamarth - MUDRA Loan Sourcing

🛡 Social Security

  • PMJJBY
  • PMSBY
  • APY
  • APY Closure
  • APY Closure Status Enquiry

💸 Remittance

  • IMPS
  • NEFT
  • RD Remittance
  • Yono Cash
  • Deposit to PPF / SSA
  • Add Beneficiary
  • Delete Beneficiary
  • View Beneficiary
  • BBPS

👥 Beneficiary

  • Add Beneficiary
  • Delete Beneficiary
  • View Beneficiary

🆕 Account Opening

  • EKYC Account Opening
  • Account Opening Enquiry
  • RD/STDR Account Opening
  • Nominee Creation & Enquiry
  • RD/STDR Closure

⚙ Ease Banking

  • Aadhar Seeding/De-Seeding
  • AEPS Flag Registration
  • ATM Card Issuance/Reissue
  • Reset PIN
  • ATM Card Block
  • Chequebook Request
  • Stop Payment Request

🪪 KYC Services

  • KYC Updation
  • KYC Enquiry
  • Inoperative Accounts
  • KYC Due Accounts
  • Likely to be Inoperative
  • PAN Updation Services
  • FI Legacy Accounts Pendind For CKYC

💰 Refund Services

  • Loan Deposit Refund
  • IMPS Refund
  • PPF / SSA Refund
  • Initial Deposit Refund

🏢 KO / CSP Services

  • Sub KO Creation/Updation
  • Aadhaar Seeding Sub KO
  • Additional CSP Details

👩‍👩‍👧 SHG Services

  • SHG Deposits
  • SHG Withdrawal
  • SHG Fund Transfer
  • SHG Balance Enquiry
  • SHG Mini Statement

📊 Reports

  • Transaction Reports
🎯

Monthly CSP Targets (As per Slab)

🏦
8 – 14
PMJDY Accounts
per month
🛡️
12 – 18
PMJJBY Insurance
per month
📑
20 – 35
PMSBY Insurance
per month
📈
3 – 6
APY Registration
per month
💰
₹1,200 – ₹2,200
Monthly Incentive
slab based
🚀
₹5,000
Super Slab Bonus
high performance
Existing / Proposed Criteria - CSP Targets
Scheme Slab 1 Slab 2 Slab 3 Slab 4 Super Slab
PMJDY 8 10 12 14 30
PMJJBY 12 14 16 18 50
PMSBY 20 25 30 35 100
APY 3 4 5 6 15
Incentive (₹) 1,200 1,500 1,800 2,200 5,000
Average Balance Fee (₹) 85 90 95 100 100
👉 CSP को incentive पाने के लिए किसी भी 4 में से कम से कम 3 schemes का target पूरा करना होगा।

Any 3 schemes target complete करने पर incentive मिलेगा। Higher slab achieve करने पर ₹5,000 तक bonus मिल सकता है।

🔧

CSP Opening Cost (One-Time)

Item Cost (₹)
BC Company Charges70,000 – 1,00,000
Computer / Laptop50,000
Morpho Device (L1)4,000
Morpho Device (L0)4,000
Iris Scanner4,200
Micro ATM7,000
Passbook Printer35,000
Normal Printer15,000
USB Hub2,000
Thermal Printer5,000
Note Counting Machine8,000
UV Lamp3,000
Inverter & Battery25,000
Counter Furniture30,000
GPS Device4,200
💰 Total Setup Cost ₹2,66,400 – ₹2,96,400

SBI CSP Frequently Asked Questions (FAQ)

SBI CSP (Customer Service Point) is a banking service delivery model through which basic banking services can be made available to customers through authorised Business Correspondent channels.
Services listed on this page include account opening, cash deposit and withdrawal, fund transfer, balance enquiry, AEPS, passbook services, selected loan-related services, social-security schemes, KYC services and other kiosk services.
The cost table on this page shows an estimated one-time setup range of ₹2,66,400–₹2,96,400 based on the listed items. Actual costs, company charges and equipment requirements may vary.
This page lists Aadhaar Card, PAN Card, identity/address proof, 12th marksheet, photograph, premises proof, bank passbook, landlord NOC, IIBF certificate and character certificate. Requirements can change, so verify the latest authorised requirements before applying.
The targets and incentive figures shown here are the figures currently present in this page's source content. They should be treated as informational and checked against the latest official/authorised circular before making a business decision.
Yes. The mobile layout is responsive and supports portrait mode. Wide tables can be horizontally scrolled, while the PDF viewer uses the full mobile screen.
📄

Documents & PDFs

SBI CSP Application Form

PDF • 245 KB

SBI CSP Commission Circular 2024

PDF • 182 KB

CSP KYC Documents List

PDF • 130 KB

CSP Commission Calculator

Calculate your monthly earnings based on transactions

Open Calculator

SBI CSP Limit Calculator

Calculate your Ko Cash Holding Limit

Open Calculator
📊

Earnings Snapshot

Avg. Monthly Income ₹30,000
BC Company Share - ₹9,000
Operational Cost - ₹7,500
Net Profit ₹13,500
30%
25%
45%

Eligibility Checklist

Documents Required

Aadhaar Card
PAN Card
Voter ID / Passport
12th Marksheet
Passport Size Photo
Rent Agreement / Ownership Proof
Bank Passbook (any bank)
NOC from Landlord
IIBF Certificate
Character Certificate

Pro Tip

Focus on CASA accounts and digital transactions — these give higher commission and better BC company ratings. Always maintain adequate cash balance for smooth withdrawals.

Document.pdf

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