SBI CSP (Customer Service Point) is a mini-banking outlet run by a Bank Mitra on behalf of State Bank of India. It provides basic banking services like cash deposit, withdrawal, fund transfer, and account opening in rural and semi-urban areas.

What is Bank Mitra in SBI?

Bank Mitra (Business Correspondent) is an authorized representative of SBI who runs a CSP outlet. They provide banking services to unbanked populations in areas where SBI doesn't have a full branch.

What is Grahak Seva Kendra?

Grahak Seva Kendra is another name for Customer Service Point (CSP). It is a SBI-authorized mini-bank that provides essential banking services in rural, semi-urban and unbanked areas.

How to find SBI CSP near me?

Use our SBI CSP Finder tool above. Select your State and District to see all CSPs in your area. You can also search by CSP Code or Branch Code for specific results.

What services are available at SBI CSP?

SBI CSP provides cash deposit, cash withdrawal (up to ₹30,000), fund transfer via NEFT/IMPS, balance enquiry, mini statement, new account opening, ATM card issuance, insurance premium payment, and bill payment services.

SBI CSP Finder | Find Bank Mitra, Grahak Seva Kendra & CSP Near You

SBI CSP Finder — Bank Mitra & Grahak Seva Kendra

Find SBI Customer Service Point (CSP), Bank Mitra & Grahak Seva Kendra near you. Search by State, District, CSP Code or Branch Code.

SBI CSP Finder — Search Bank Mitra & Grahak Seva Kendra

82,932

Total CSPs

37+

States Covered

735+

Districts

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District

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Select at least State or District, or enter a CSP Code / Branch Code to search. CSP Code and Branch Code can be used alone for direct lookup.

What is SBI CSP (Customer Service Point)?

An SBI CSP (Customer Service Point), also known as Bank Mitra or Grahak Seva Kendra, is a mini-banking outlet authorized by the State Bank of India. It is operated by a Business Correspondent (BC) on behalf of SBI to provide basic banking services in rural, semi-urban, and unbanked areas where opening a full SBI branch is not feasible.

Customer Service Point

CSP — Official SBI Term

Bank Mitra

Hindi — Bank Friend

Grahak Seva Kendra

Hindi — Customer Service Center

Why SBI Opens CSP / Bank Mitra Outlets?

1 Financial Inclusion: RBI mandates banks to provide banking services to unbanked populations. CSPs help SBI reach remote villages and rural areas where full branches aren't viable.
2 Low Cost: Operating a CSP costs a fraction of a full branch. SBI pays commission to the Bank Mitra instead of bearing full branch expenses.
3 Last Mile Connectivity: Many villages are 20-50 km from the nearest SBI branch. A local CSP saves villagers time and travel costs.
4 Government Scheme Disbursal: CSPs distribute Direct Benefit Transfer (DBT), PM-KISAN, pension, and other government payments directly to beneficiaries.

Services Available at SBI CSP / Bank Mitra / Grahak Seva Kendra

SBI CSP outlets provide a wide range of banking and financial services to customers. Here's a complete list:

Cash Deposit — Deposit cash into any SBI account

Cash Withdrawal — Up to ₹30,000 per transaction

Fund Transfer — NEFT, IMPS, RTGS enabled

Balance Enquiry — Check account balance instantly

Mini Statement — Last 10 transactions

New Account Opening — Savings & Jan Dhan accounts

ATM / Debit Card — Issue new card, PIN change

Fixed Deposit / RD — Open FD & Recurring Deposit

Insurance — PM Suraksha Bima, Jeevan Jyoti

Bill Payment — Electricity, DTH, mobile recharge

PM-KISAN / DBT — Govt scheme payment disbursal

Pension — Senior citizen & govt pension disbursement

How to Become an SBI Bank Mitra / CSP?

Want to open an SBI CSP and become a Bank Mitra? Here's the complete process:

Check Eligibility: You must be 21+ years, resident of the same area, with good reputation. Preferably a retired bank employee, teacher, or shopkeeper.

Apply Online: Visit SBI's official BC/CSP application portal or contact your nearest SBI branch manager.

Document Submission: Submit Aadhaar, PAN, address proof, photographs, and a police verification report.

Training: Complete SBI's mandatory training program on banking operations, security, and compliance.

Setup & Go Live: Install SBI-provided hardware (micro ATM, biometric scanner), software, and start operations.

Bank Mitra Earnings: Commission on each transaction (₹5-₹50) + monthly fixed amount + transaction targets bonus. Average monthly income: ₹8,000-₹25,000 depending on volume.

SBI CSP vs SBI Branch — What's the Difference?

Feature	SBI CSP / Bank Mitra	SBI Full Branch
Operated By	Business Correspondent	SBI Staff
Location	Rural / Semi-urban	Urban / Semi-urban
Withdrawal Limit	₹30,000 per txn	No limit
Loan Services	❌ Not available	✅ All loan types
Locker Facility	❌ No	✅ Yes
Setup Cost	₹50,000-₹1.5 Lakh	₹50 Lakh+
Working Hours	Flexible / Longer	10 AM - 4 PM

Frequently Asked Questions

SBI CSP Network

Total CSPs 82,932+

States 37+

Districts 735+

Withdrawal Limit ₹30,000

Did You Know?

SBI has the largest CSP network in India — covering over 95% of rural districts. Each Bank Mitra serves 200-500 customers daily on average.

CSP is Also Known As

Customer Service Point

Bank Mitra (बैंक मित्र)

Grahak Seva Kendra (ग्राहक सेवा केंद्र)

Kiosk Banking Outlet

Business Correspondent (BC) Point

Mini Bank / SBI Mini Bank

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